Case Management Services: Enhance Patient Care

Comprehensive Case Management

Field and telephonic nurse case management that accelerates recovery and controls claim costs.

Overview

What Case Management Looks Like in Practice

Our certified case managers serve as the connective tissue between injured workers, treating providers, employers, and adjusters. From the first medical visit to safe return-to-work, we drive evidence-based decisions that shorten claim duration and improve outcomes.

Outcomes you can expect

⎷ Average 30% reduction in claim duration
⎷ Faster, safer return-to-work outcomes
⎷ Evidence-based medical recommendations
⎷ Transparent reporting for adjusters and employers
⎷ Reduced litigation risk through proactive advocac

What's Included

A Full Suite of Case Management Services

Workers' Comp Medical Case Management

Workers' Comp Medical Case Management Innovative technologies and evidence-based practices to support injured workers through field and telephonic case management channels.

Workers' Comp Claims Triage

Objective, evidence-based medical advice for adjusters and claims managers on each workers' compensation triage claim.

Major Medical Case Management

Specialized team working directly with patients and families to manage catastrophic illness or injury challenges.

Stay-in-Work & Light-Duty Programs

Active recovery programs with job modifications and light-duty specifications to reduce complications and accelerate return-to-work.

Short-Term Disability Management

Focused evaluation, treatment plan communication, and efficient coordination to restore full functioning.

Long-Term Disability Management

Periodic chart reviews and ongoing support for employees on long-term disability restricted from normal duties.

How It Works

A seamless process built around the needs of each case.

From assessment to ongoing support, we help coordinate care, connect resources, and create a clear path forward for individuals and families.

Discovery Call

We listen first — clarifying your goals, timeline, and the people involved before recommending anything.

Expert Assignment

A certified specialist with the right credentials and case experience is matched to your file within 24 hours.

Active Engagement

Hands-on coordination with providers, families, and counsel — with clear, jargon-free communication throughout.

Outcomes & Reporting

Documented progress, measurable savings, and transparent reporting you can take to your team or court.

FAQ

Common questions

When should we assign a nurse case manager?

The earlier the better — ideally within 48 hours of injury. Early intervention has the biggest impact on duration and cost.

Do you offer both field and telephonic case management?

Yes. We tailor the model to the complexity of the claim, the geography, and your program's preferences.

Which states do you cover?

We provide nationwide coverage with a deep presence across the Northeast.

Ready to start with Case Management?

Speak with a certified expert today — no obligation, just clarity on your next best step.

Get Started Email Our Team

Meet the specialists behind Case Management Services

Cynthia Bourbeau, RN, CRRN, CCM, CNLCP®

Jackie Magnuszewski, COTA/L, MHA

Strengthen your case with an expert

Our team of nurse and vocational consultants have experience in a wide array of injuries, including birth injuries, spinal cord injuries, head injuries, and work-related injuries.

Find an Expert