Quality Care, Coordination of Services, and Advocacy-based Case Management for Injured Workers in Massachusetts

Connect with Certified and Experienced Nurse Case Managers who Get It!

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Our Case Management Services

At Medical and Life Care Consulting, our team of workers’ compensation and medical management nurse case managers are experts at care coordination, facilitating treatments, timeline management, communication, and reporting.

For over 20 years, we’ve partnered with insurance organizations, third-party administrators, captives, and employers to manage care, problem-solve, and develop collaborative and advocacy-based strategies to support the injured individual and achieve optimal outcomes.

Our team provides coverage in all of Massachusetts, including Boston, Worcester, Springfield, Cambridge, Lowell, and neighboring cities and communities.

Our expert team takes charge of coordinating injured employees’ care and provides valuable advocacy to align necessary services. 

Key services include:

  • -Applying the nursing process to diagnose and confirm patients’ conditions.
  • -Facilitating treatment and collecting essential medical records.
  • -Acting as a liaison between patients, claims adjusters, and employers.
  • -Providing routine case updates to all stakeholders, ensuring transparency and progress.

For organizations requesting remote support, our telephonic case management offers the same level of expertise. 


Key services include:
-Evaluating patients’ diagnoses through the nursing process.
-Providing telephonic education and guidance to patients and their families.
-Coordinating transportation, DMEs, and language translation when required.
-Serving as a reliable resource for patients throughout their journey.

Our major medical case management team works directly with patients, claims managers, employers and families to manage the care of employees experiencing catastrophic injuries or illnesses. 


Key features include:
-Referral acceptance 24 hours a day, 7 days a week
-Transparent case updates provided regularly to all involved parties.

Leverage the best of both worlds with our hybrid approach to case management combining telephonic support and periodic on-site/field visits for certain tasks.

Key services include:

  • -Reducing on-site visits by 50%, optimizing efficiency.
  • -Ensuring compliance and resolving barriers to treatment participation.
  • -Facilitating stay-in-work programs and successful transitions back to full duty.
  • -Transparent case updates provided regularly to all involved parties.

Workers' Compensation Nurse Case Management Tailored to Your Organizations Needs!

Your claim needs a nurse case manager

In a landscape where nearly 5 million workers' compensation claims are filed each year, and healthcare costs continue to soar, the significance of effective case management for injured workers cannot be overstated. However, the importance goes beyond mere statistics; it delves into the very fabric of individuals' lives and the well-being of their families.

  1. Empowering Recovery: Guiding injured workers through the healthcare maze, providing timely care, and facilitating a swift return to work.

  2. Comprehensive Support: Extending care to families, easing emotional burdens, and fostering holistic well-being.

  3. Navigating Complexity: Clearing the path through medical intricacies, appointments, and paperwork.

  4. Cost Efficiency: Optimizing healthcare, aligning treatments, and reducing unnecessary expenses.

  5. Strengthening Bonds: Enhancing collaboration among injured workers, employers, and medical professionals.

  6. Holistic Healing: Addressing emotional well-being, ensuring a complete and sustained recovery.


I am extremely satisfied with the efficient and expert coordination provided by your team in managing my workers' compensation case. The seamless communication and timely updates were invaluable in achieving a positive outcome.

Zephyr Montgomery

Medical and Life Care Consulting's case management services were nothing short of tailored excellence. They seamlessly adapted to my unique needs and objectives, ensuring I received precisely the level of support and resources I required throughout the legal process. Their dedication made a world of difference in my journey.

Lazarus Callahan

I am highly content with the expert and streamlined coordination exhibited by your team throughout the management of my workers' compensation case. The flawless communication and punctual updates played a pivotal role in securing a favorable result.

Marigold Hawthorne

 Medical and Life Care Consulting Services, Inc.